If you have not received the tracking number, please be patient. We will handle it and email you tracking info as soon as possible.

If you have received the tracking number, but the tracking info has not updated, please be patient. We are keeping an eye out for your packages and trying to speed up the customs clearance process.

If you have not received a reply from email  message, please be patient. Facing uncountable emails related to shipping info, we do not have enough staff to reply immediately, but we are trying to give you a feedback in few days.

Your support and understanding will be highly appreciated.